Customer satisfaction questionnaire

At Keycare we pride ourselves on the quality of service and appreciate you taking the time to fill out the questionnaire below. Please answer the questions below and where applicable answer on a scale of one to ten, with ten being the best. Thank you.

1. Did you receive your renewal invitation prior to renewal date? Y N
2. How clearly did the envelope indicate that it contained your Keycare renewal notice?
3. How clear and easy to understand was your renewal invitation?
4. How relevant was the information contained within your renewal invitation?
5. How easy did you find it to renew online?
6. Would you prefer to receive your renewal notice online in the future? Y N
7. How likely would you be to pay by annual direct debit if the facility was available online?
8. Please think about the features and benefits of Keycare. How satisfied are you with the product?
9. Is the product value for money? Y N
10. How likely are you to recommend Keycare to your family and friends?

Keycare Limited is authorised and regulated by the Financial Services Authority FSA reg no. 309514

Buy online be covered from today

90%

of lost keys on Keycare fobs are reunited with their owners

Protect the keys to your tenanted property

Keys2Let

To protect your investment call 0845 303 4028

35% of people

have lost keys - almost half have never regained them

Protect your business....

KeyGuard

find out more 0845 303 4028

Did you know...

5.6 million keys are lost in the UK every year?

2008 Tracker reported of recovered vehicles

74% were stolen

using vehicle keys

Approximately

10%

of burglaries are linked to the theft of vehicle keys

Typical costs

£893

to recover and replace locks and keys on VW Golf

New business: 0845 303 4028
Renewals: 0845 606 6342
Customer service: 0845 303 0550