How we handle complaints
If you are not satisfied with our service at any point please contact us and we will do our very best to handle any issues or help work through any problems or queries you have.
If you have a complaint relating to your Keycare policy, you can contact:
Keycare, 2-3 Quayside House
Quayside, Salts Mill Road
If you are dissatisfied with the final response to your complaint, you may ask the Financial Ombudsman Service to review your case by contacting:
Financial Ombudsman Service